I was able to login to my phone using a very basic password and went back to the recovery software. It warned that data would be lost, but I was ok with that because I'd already paid for the product that promises to restore data even from a reset device. I purchased this and followed the steps to reset the pin to one that I could actually type on the cracked screen. As I couldn't unlock the phone (due to cracked screen) one product insisted I had to purchase another of their products. Just wanted to get copies of photo's of my kids first. 😊 Regards Andrius A.Īttempted to use the products due to a cracked screen on an iPhone I was going to through out afterwards. Thanks, Vicky, for wonderful customer support. Because of that I am giving a Tenorshare customer support 5 stars. And I left the company as a happy customer. I started a communication with a Tenorshare support regarding the issue, after a discuss they gave me a compensation. I was in the same situation as before buying a “Tenorshare Reiboot Pro” - nothing changed.

I bought a “Tenorshare ReiBoot Pro” as well, but in my case the software was not able to solve my issue. I found that some users in a situation like mine used “Tenorshare ReiBoot Pro” to solve an issue. I knew that by resetting my iPhone I will loss of all my data which does not had a backup.

An official apple support service offered to me a reset of my device to a factory default. I was not able to find any solution for my issue. I have read a lot of forums as well as an apple support documentation. An unknown error occurred (14).” The upgrade was from iOS v13.* to iOS v14.*. I did a reboot of my iPhone X after that my iPhone was stuck in an iPhone boot loop apple logo, later my iPhone stuck in a device recovery mode, during an update process I see in iTunes error message “The iPhone “iPhone” could not be updated. I started seeing message that my iPhone run out of space, I tried remove files unsuccessfully, files appear again after a refresh was done. Feedback about 'Tenorshare' customer support

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